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customer satisfaction survey

Customer Satisfaction Survey

Doucment Code :
QA-F267-00

To Whom It May Concern

Dear valued customer,

Our goal is to earn your satisfaction and trust. To provide better services, we value your input. Please help us achieve this by completing the form below.

Email: operation@arianseascent.net

We welcome your feedback, comments, and suggestions.

Thank you

Arian Sea Scent/Breeze

Please mark ☒ in the column of your choice for each of the following question.

1. To what extent were all requirements related to the Owner’s requests fulfilled by the agent?
2. How would you rate the clarity and transparency of the information provided regarding the vessel’s status?
3. How would you evaluate agents promptness of informing the Owner about the vessel’s status?
4. How would you rate the agent’s accessibility and responsiveness?
5. How satisfied were you with the agent’s ability to identify and resolve issues?
6. How would you evaluate the speed of the agent’s response and follow-up in addressing issues?
Clear Signature